Privacy Policy

1. Introduction

Virtual Bazaar operates a location-based eCommerce marketplace that allows users to browse and purchase products from local stores serviceable in their selected area.

This Privacy Policy explains how we collect, use, disclose, and protect your information in compliance with applicable data protection laws and app store requirements.

By using the app, you consent to the practices described in this policy.

2. Information We Collect

A. Location & Delivery Information

We collect:

• Selected delivery pincode
• Optional device location (if permission granted)

This is used strictly to:

• Show only stores that deliver to your area
• Enable accurate order fulfillment
• Prevent non-serviceable orders

We do not track precise background location.

B. Payment Information

Payments are processed through secure third-party payment gateways.

We do not store credit/debit card numbers or banking credentials.

C. Device & Usage Data

• Device model
• Operating system
• App version
• Log data
• IP address

Used for analytics, performance monitoring, and fraud prevention.

3. How We Use Your Information

• Create and manage user accounts
• Enable login-based access
• Process and fulfill orders
• Show only serviceable stores in your location
• Send order confirmations and updates
• Provide customer support
• Improve platform functionality
• Detect and prevent fraud

We do not sell personal data to third parties.

4. Data Sharing

We may share limited data with:

• Store vendors (for order processing only)
• Delivery partners
• Payment processors
• Cloud hosting providers
• Legal authorities when required by law

All partners are required to maintain confidentiality and data protection standards.

5. Data Retention

• As long as the account is active
• As required for legal, tax, and compliance obligations
• Until a valid deletion request is received

6. Data Security

We implement appropriate technical and organizational security measures including:

• Encrypted data transmission (HTTPS)
• Secure authentication systems
• Restricted data access controls

However, no system can guarantee absolute security.

7. User Rights

• Access or update profile information
• Request account deletion
• Withdraw optional permissions (like location access)
• Contact us for privacy concerns

8. Children’s Privacy

The app is not intended for users under 18 years of age.

We do not knowingly collect data from minors.

9. Third-Party Services

The app may use third-party services such as:

• Payment gateways
• Analytics providers
• Cloud hosting services

Their privacy practices are governed by their respective policies.

10. Changes to This Policy

We may update this policy periodically. Updated versions will be posted within the app and/or website.